Legal Brief
The Original Factory Shop Geliveries go Hi-Tech with Paragon Software
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Paragon routing and scheduling software is helping streamline deliveries to over 140 Original Factory Shop stores throughout the UK.
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The system is being used by Original Factory Shop distributor McDowells and is providing efficiency improvements and savings in planning and administrative time, vehicles used and road miles.
Using a fleet of 22 articulated and rigid-bodied trucks, McDowells delivers over 1,400 pallet loads of Original Factory Shop products plus hanging garments each week. Some of these are double deliveries. Between September and December, stock levels increase by 60 per cent. However, the software allows for the change in volume.
“We have been providing transport services to The Original Factory Shop for many years and the manual planning of deliveries was complex, particularly as the company is constantly opening new stores. Paragon simplifies the entire process and improves fleet resource management too. We have seen huge improvements in efficiency and we are making better use of available vehicles and reducing mileage,” says Joe Balmforth, McDowells’ Operations Director.
“Before using Paragon, we needed to set aside around four days for manual planning to cope with any changes in delivery frequencies and volumes. Now the plans are produced in minutes using the Paragon logistics software,” says Joe Balmforth.
McDowells can also add new and planned store details ahead of their opening so that the routes and schedules are all ready to run when the stores eventually open.
“With new stores opening regularly, we can easily add them to Paragon and this guides the deployment of our existing fleet and shows where we need to extend it. For example, it has shown us what new vehicles we’ll need to buy to meet the needs of the new stores. It removes guesswork and provides a high degree of accuracy,” says Joe Balmforth.
“Paragon is designed for ease of use and users only require a little training. We are hauliers and not IT people, so we need to be able to get on with using the software to do our job of providing service excellence to our customer. If we need any help Paragon’s support team are only a telephone call away. The software is a perfect fit for our fixed route planning of The Original Factory Shop deliveries. Our next project is to move from Single to Multi Depot planning as we are setting up satellite depots to assist with our customer’s expansion plans,” he adds.
Using a fleet of 22 articulated and rigid-bodied trucks, McDowells delivers over 1,400 pallet loads of Original Factory Shop products plus hanging garments each week. Some of these are double deliveries. Between September and December, stock levels increase by 60 per cent. However, the software allows for the change in volume.
“We have been providing transport services to The Original Factory Shop for many years and the manual planning of deliveries was complex, particularly as the company is constantly opening new stores. Paragon simplifies the entire process and improves fleet resource management too. We have seen huge improvements in efficiency and we are making better use of available vehicles and reducing mileage,” says Joe Balmforth, McDowells’ Operations Director.
“Before using Paragon, we needed to set aside around four days for manual planning to cope with any changes in delivery frequencies and volumes. Now the plans are produced in minutes using the Paragon logistics software,” says Joe Balmforth.
McDowells can also add new and planned store details ahead of their opening so that the routes and schedules are all ready to run when the stores eventually open.
“With new stores opening regularly, we can easily add them to Paragon and this guides the deployment of our existing fleet and shows where we need to extend it. For example, it has shown us what new vehicles we’ll need to buy to meet the needs of the new stores. It removes guesswork and provides a high degree of accuracy,” says Joe Balmforth.
“Paragon is designed for ease of use and users only require a little training. We are hauliers and not IT people, so we need to be able to get on with using the software to do our job of providing service excellence to our customer. If we need any help Paragon’s support team are only a telephone call away. The software is a perfect fit for our fixed route planning of The Original Factory Shop deliveries. Our next project is to move from Single to Multi Depot planning as we are setting up satellite depots to assist with our customer’s expansion plans,” he adds.
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